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From: "Mungo "Two Sheds" Toadfoot" on 12 Aug 2010 12:42

"Eiron" <E1ron(a)hotmail.com> wrote in message
news:8chv47Fsp9U1(a)mid.individual.net...
> An ex-relative used my address to open an account with Vodafone and run up
> a big bill.
> I've written to Vodafone several times to say that he never lived here,
> and gave them his real address. But the red bills still arrive here.
>
> Apart from getting some burly mates to frogmarch him to the nearest
> Vodafone shop,
> any idea of the best way to stop the bailliffs turning up at my door?
>

IME the company won't even discuss the account with you, citing data
protection. I had something similar with Orange and when they realised I
wasn't the owner of the account (which was opened at my address without my
knowledge) they hung up on me!



From: Jim on 12 Aug 2010 12:46
On 12/08/10 17:42, Mungo "Two Sheds" Toadfoot wrote:
> IME the company won't even discuss the account with you, citing data
> protection. I had something similar with Orange and when they realised I
> wasn't the owner of the account (which was opened at my address without my
> knowledge) they hung up on me!

That is part of the reason I won't go back to Orange - had my phone
stolen, rang them up on a payphone with my last 50p, they misheard my
name when I said who I was, then said I wasn't authorised and hung up.

The other part is that they wouldn't cover the couple of hundred quids
worth of calls made between the phone being stolen and me waking up and
discovering it.
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