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From: David T. Johnson on 9 Jul 2010 12:18
Datesfat Chicks wrote:
>
> The reason I take things to the dealership is because I presume they are
> superior mechanics and less likely to make a mistake and I can trade
> money for time.
>
> When I have to keep my eye on the dealership ... defeats the purpose.
>
> I'm not going to whine excessively about a missing trim screw washer.
> But I do expect everything to be put back, i.e. reassembled with no left
> over parts.
>
> Here are my general expectations, which aren't being met:
>
> a)Reassembly with no left-over parts.
>
> b)Disassembly and re-assembly per the manufacturer's instructions,
> including the recommended torques when specified.
>
> c)If they break something accidentally, they confess to it and repair or
> replace it.
>
> You can kill yourself on a bicycle, but I'd argue that motorcycles
> demand a higher standard of care. When I leave the casino drunk and
> pissed because I lost money and whiz down the 2-laners at 85 mph at 2
> a.m., when I encounter Bambi or another drunk driver, that bike has got
> to be working right!
>

Here's the deal. Most bike dealerships are small operations and their
techs tend to be young, inexperienced, and relatively low paid because
after a tech works there for a while, they move on to bigger and better
things. Wrenching on a bike is generally much easier than wrenching on
a car. A mistake made by a tech on a bike usually has much bigger
consequences to the operator's health and safety than a similar mistake
made on a car and the operator usually has a much greater personal
interest in that than the tech. Many bike dealerships will not even
work on a bike more than a few years old. Finally, bikes generally need
more maintenance-per-mile than a car. Therefore, most long-time riders
eventually find it more comforting to their schedule, wallet,
satisfaction and peace of mind to wrench on their own bikes.


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