The Dealership Does it Again
in [Motorcycles]
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From: Datesfat Chicks on 3 Jul 2010 20:55 Today when I was doing other maintenance, I had the tank and the seat off. I discovered that part of my air cleaner assembly had had a caulk-like sealer applied at the boundary of the air cleaner assembly and a rubber duct that goes to the air box. Fortunately (because I'm a parts hoarder), I had a spare duct and I removed the old as well as the sealer and properly fitted the new part. The old part mated fine, and I can't figure out why anyone would seal it. Looking through the shop manual, I noticed that for earlier years of my motorcycle, there is supposed to be sealer applied at the airbox side of the duct. I think the dealership not only mis-read the shop manual and did a procedure for the wrong year, but they also put the sealer in the wrong place. In addition, there is a rubber washer missing on a bolt (that I know was there). I ordered a new one. That is in addition to my rear axle not being torqued down properly. And a loose spark plug. It is getting to the point that I wonder if I should do my own maintenance except for extreme problems that I can't resolve. My expectations for service are minimal--I expect them to put all the parts back and follow the procedures in the shop manual. They aren't meeting even that standard. I'm anal retentive, but at least I follow printed instructions. Yikes! Datesfat
From: Andrew on 3 Jul 2010 21:00 > > It is getting to the point that I wonder if I should do my own maintenance > except for extreme problems that I can't resolve. My expectations for > service are minimal--I expect them to put all the parts back and follow > the procedures in the shop manual. They aren't meeting even that > standard. > yes you should. -- Andrew 00 Daytona 00 Speed Triple 05 Squiddo
From: Mark Olson on 5 Jul 2010 20:28 Datesfat Chicks wrote: > It is getting to the point that I wonder if I should do my own > maintenance except for extreme problems that I can't resolve. My > expectations for service are minimal--I expect them to put all the parts > back and follow the procedures in the shop manual. They aren't meeting > even that standard. > > I'm anal retentive, but at least I follow printed instructions. Exactly why I NEVER let dealerships work on my bikes except in rare cases. When I had the ECU on my FJR replaced, they broke the retaining clip on the connector, and I know it's not that hard to take it apart correctly because I had already taken the original ECU out to make sure of the part number being covered under the recall. They also lost one of the fairing attachment screws and denied it, and refused to replace it. Most bike dealership "mechanics" are unworthy of the title, they are apparently low skilled types who couldn't get a job as a car mechanic which pays more. Every single time one of my bikes has been to a dealership they have managed to break something or forget to tighten a critical fastener. Avoid them at any cost if you can. Take your bike to an independent mechanic who has to live by his reputation, ask around.
From: Bruce Richmond on 5 Jul 2010 20:53 On Jul 3, 8:55 pm, "Datesfat Chicks" <datesfat.chi...(a)gmail.com> wrote: > Today when I was doing other maintenance, I had the tank and the seat off.. > > I discovered that part of my air cleaner assembly had had a caulk-like > sealer applied at the boundary of the air cleaner assembly and a rubber duct > that goes to the air box. Fortunately (because I'm a parts hoarder), I had > a spare duct and I removed the old as well as the sealer and properly fitted > the new part. The old part mated fine, and I can't figure out why anyone > would seal it. > > Looking through the shop manual, I noticed that for earlier years of my > motorcycle, there is supposed to be sealer applied at the airbox side of the > duct. I think the dealership not only mis-read the shop manual and did a > procedure for the wrong year, but they also put the sealer in the wrong > place. > > In addition, there is a rubber washer missing on a bolt (that I know was > there). I ordered a new one. > > That is in addition to my rear axle not being torqued down properly. > > And a loose spark plug. > > It is getting to the point that I wonder if I should do my own maintenance > except for extreme problems that I can't resolve. My expectations for > service are minimal--I expect them to put all the parts back and follow the > procedures in the shop manual. They aren't meeting even that standard. > > I'm anal retentive, but at least I follow printed instructions. > > Yikes! > > Datesfat You seem to have learned enough to know the difference between done right and done wrong. Why not do your own work?
From: Datesfat Chicks on 6 Jul 2010 08:53
"Bruce Richmond" <bsr3997(a)my-deja.com> wrote in message news:ea4af8ce-2124-4352-bb5b-18e13722dde2(a)e5g2000yqn.googlegroups.com... > >You seem to have learned enough to know the difference between done >right and done wrong. Why not do your own work? It is reaching that point. But I resent it. The reason I take things to the dealership is because I presume they are superior mechanics and less likely to make a mistake and I can trade money for time. When I have to keep my eye on the dealership ... defeats the purpose. I'm not going to whine excessively about a missing trim screw washer. But I do expect everything to be put back, i.e. reassembled with no left over parts. Here are my general expectations, which aren't being met: a)Reassembly with no left-over parts. b)Disassembly and re-assembly per the manufacturer's instructions, including the recommended torques when specified. c)If they break something accidentally, they confess to it and repair or replace it. You can kill yourself on a bicycle, but I'd argue that motorcycles demand a higher standard of care. When I leave the casino drunk and pissed because I lost money and whiz down the 2-laners at 85 mph at 2 a.m., when I encounter Bambi or another drunk driver, that bike has got to be working right! Dateasfat |