The Dealership Does it Again
in [Motorcycles]
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From: Capri142 on 6 Jul 2010 09:17 On Jul 3, 8:55 pm, "Datesfat Chicks" <datesfat.chi...(a)gmail.com> wrote: > Today when I was doing other maintenance, I had the tank and the seat off.. > > I discovered that part of my air cleaner assembly had had a caulk-like > sealer applied at the boundary of the air cleaner assembly and a rubber duct > that goes to the air box. Fortunately (because I'm a parts hoarder), I had > a spare duct and I removed the old as well as the sealer and properly fitted > the new part. The old part mated fine, and I can't figure out why anyone > would seal it. > > Looking through the shop manual, I noticed that for earlier years of my > motorcycle, there is supposed to be sealer applied at the airbox side of the > duct. I think the dealership not only mis-read the shop manual and did a > procedure for the wrong year, but they also put the sealer in the wrong > place. > > In addition, there is a rubber washer missing on a bolt (that I know was > there). I ordered a new one. > > That is in addition to my rear axle not being torqued down properly. > > And a loose spark plug. > > It is getting to the point that I wonder if I should do my own maintenance > except for extreme problems that I can't resolve. My expectations for > service are minimal--I expect them to put all the parts back and follow the > procedures in the shop manual. They aren't meeting even that standard. > > I'm anal retentive, but at least I follow printed instructions. > > Yikes! > > Datesfat I do my own basic maintenance on the bike, same thing on my truck. But for other stuff I depend on my my Bike and Auto mechanics to do the job right, Maybe I just lucked out but I found two really good wrench guys. Mike for the Bike and Jim for the Truck. They have both been doing their stuff for years and know their job well and neither of them charge the outrageous stealership rates. I guess the problem for most is finding that good mechanic
From: tomorrow on 6 Jul 2010 09:29 On Jul 6, 8:53 am, "Datesfat Chicks" <datesfat.chi...(a)gmail.com> wrote: > "Bruce Richmond" <bsr3...(a)my-deja.com> wrote in message > > news:ea4af8ce-2124-4352-bb5b-18e13722dde2(a)e5g2000yqn.googlegroups.com... > > > > >You seem to have learned enough to know the difference between done > >right and done wrong. Why not do your own work? > > It is reaching that point. But I resent it. > > The reason I take things to the dealership is because I presume they are > superior mechanics and less likely to make a mistake and I can trade money > for time. > > When I have to keep my eye on the dealership ... defeats the purpose. > > I'm not going to whine excessively about a missing trim screw washer. But I > do expect everything to be put back, i.e. reassembled with no left over > parts. > > Here are my general expectations, which aren't being met: > > a)Reassembly with no left-over parts. > > b)Disassembly and re-assembly per the manufacturer's instructions, including > the recommended torques when specified. > > c)If they break something accidentally, they confess to it and repair or > replace it. > > You can kill yourself on a bicycle, but I'd argue that motorcycles demand a > higher standard of care. When I leave the casino drunk and pissed because I > lost money and whiz down the 2-laners at 85 mph at 2 a.m., when I encounter > Bambi or another drunk driver, that bike has got to be working right! > > Dateasfat Have you ever considered checking with other motorcyclists in your area to find out if they take their bikes somewhere to have them serviced, and if so, where, and whether or not they are satisfied with the service they are getting? If someone asks me where to get their Ducati or Harley serviced in the greater Washington D.C. metro area, I know the answer and willingly share it. Of course, it took some time and effort to learn who was good and who wasn't, but it seems to me that that comes with the territory. Even if you do your own maintenance (and I heartily echo the reco that you do so), you'll still need to take the bike somewhere for work that is out of your skill set, or that you simply prefer not to do. It's good to know where that place is.
From: Rob Kleinschmidt on 6 Jul 2010 09:48 On Jul 6, 5:29 am, "tomor...(a)erols.com" <tomorrowaterolsdot...(a)yahoo.com> wrote: > Have you ever considered checking with other motorcyclists in your > area to find out if they take their bikes somewhere to have them > serviced, and if so, where, and whether or not they are satisfied with > the service they are getting? But how would you know which motorcyclists were trustworthy sources ? What if one of them was inappropriately happy with the service he was getting. If another motorcyclist didn't know he was getting bad service and recommended a substandard shop, that recommendation could get David killed or horribly maimed. Please Tim, think before you say things like that. Life is scary enough already. Think how terrifying it would be if we also had to worry about bad information and advice out there on the internet.
From: T.J. Higgins on 6 Jul 2010 11:13 In article <_tqdncgmV-7auq7RnZ2dnUVZ_r-dnZ2d(a)giganews.com>, Datesfat Chicks wrote: >When I have to keep my eye on the dealership ... defeats the purpose. > >I'm not going to whine excessively about a missing trim screw washer. But I >do expect everything to be put back, i.e. reassembled with no left over >parts. Whine to the regional rep for your bike's manufacturer. If the rep gets enough complaints about a specific dealer, he/she will take action. -- TJH tjhiggin.at.hiwaay.dot.net
From: tomorrow on 6 Jul 2010 11:34
On Jul 6, 9:48 am, Rob Kleinschmidt <Rkleinsch1216...(a)aol.com> wrote: > On Jul 6, 5:29 am, "tomor...(a)erols.com" > > <tomorrowaterolsdot...(a)yahoo.com> wrote: > > Have you ever considered checking with other motorcyclists in your > > area to find out if they take their bikes somewhere to have them > > serviced, and if so, where, and whether or not they are satisfied with > > the service they are getting? > > But how would you know which motorcyclists were > trustworthy sources ? What if one of them was > inappropriately happy with the service he was getting. > > If another motorcyclist didn't know he was getting bad > service and recommended a substandard shop, that > recommendation could get David killed or horribly maimed. > > Please Tim, think before you say things like that. Life is > scary enough already. Think how terrifying it would be if > we also had to worry about bad information and advice out > there on the internet. Good points, all. And now, come to think of it, I realize that I haven't even bothered to check to see how many of the people I have sent to my favorite dealers have subsequently been maimed and/or killed as a direct result of following my advice, and then getting shoddy, substandard work done on their bikes! How thoughtless of me! Thank GOODNESS you took the time to respond and point out the potential dangers in my well-intended, but poorly considered advice! I hereby rescind my suggestions to David and instead, strongly urge him to give up motorcycling entirely. |