The Dealership Does it Again
in [Motorcycles]
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From: J. Clarke on 7 Jul 2010 21:46 On 7/7/2010 9:19 PM, don (Calgary) wrote: > On Wed, 7 Jul 2010 12:25:48 -0700 (PDT), "tomorrow(a)erols.com" > <tomorrowaterolsdotcom(a)yahoo.com> wrote: > >> On Jul 7, 1:40 pm, totallydeadmail...(a)yahoo.co.uk (The Older >> Gentleman) wrote: >>> J. Clarke<jclarke.use...(a)cox.net> wrote: >>> >>> <snip tales of woe> >>> >>>> -I >>>> changed the muffler and when I pulled off the old one the blasted nut >>>> fell out. >>> >>> Sorry, but that made me giggle. >>> >>> <snip more tales of woe> >>> >>> I *do* find all this odd, because my impression of the US is that >>> consumers expect, and routinely get, higher standards of service than >>> we're used to in the UK (and maybe much of Europe). >>> >>> So motor vehicles are the exception. >> >> Other than repeated trips to get the stupid cruise control working, >> and a return trip to get the *right* replacement door panel shipped >>from Germany (for a car BUILT in Spartanburg, SC, USA) when I owned my >> 2001 BMW Z3 3.0i Coupe, I have routinely and consistently received >> good to excellent service at Chevy, VW, GMC, Ford, Renault (!), >> Plymouth (!) and other dealers. Not to mention Harley and Ducati >> dealers. >> >> Maybe they're AFRAID to mess with me! (g,d,& r) > > I also get very good service at both car and bike dealers. I am not as > impressed with the quality of their work though. My experience is > similar with stuff already noted in this thread, broken parts, stuff > left loose, etc. Calgary Harley has been the exception. So far their > work has been good and they take very good care of my bike. > > I have a couple of guys I go to for most of the mechanical work I > can't do. Either garage mechanics or small shops. > > As for car dealerships, they don't have loaners but offer special > deals with rental companies. In most cases less than ten bucks a day, > all in. They all have shuttle services to take you pretty much > anywhere you want to go and pick you up when your car is ready. The local Jeep dealer is smart that way. His loaners are all brand new latest and greatest, so people get attached to them while their old klunkers are in the shop. And since when it comes out of that shop the old klunker's days are numbered no matter what kind of shape it was in when it went in . . . > As for bikes I have never had the need for a loaner, nor have I even > asked. A riding bud of mine always gets a loaner, but he has bought > five bikes from the same dealer and has been instrumental in the sale > of several others. I think they value his business.
From: don (Calgary) on 7 Jul 2010 22:56 On Wed, 07 Jul 2010 21:46:26 -0400, "J. Clarke" <jclarke.usenet(a)cox.net> wrote: > >The local Jeep dealer is smart that way. His loaners are all brand new >latest and greatest, so people get attached to them while their old >klunkers are in the shop. A clever marketing technique/ >And since when it comes out of that shop the >old klunker's days are numbered no matter what kind of shape it was in >when it went in . . . Although slightly devious if not illegal.
From: Odinn on 8 Jul 2010 00:15 Beauregard T. Shagnasty wrote: > > Bob Myers wrote: > >> Beauregard T. Shagnasty wrote: >>> tomorrow(a)erols.com wrote: >>>> Maybe they're AFRAID to mess with me! (g,d, & r) >>> It's that head full of gray hair. <another g,d&r> >> Gawd, had no idea I was surrounded by all these fossils, here. > > Fossil? Harrumph. I prefer the far more distinguished term of > near-septuagenarian. Sometime next summer... > Whew, I feel better now, I'm only a Quinquagenarian -- Odinn RCOS #7 SENS BS #154 Nothing but net to reply
From: High Plains Thumper on 8 Jul 2010 01:20 Datesfat Chicks wrote: > It is getting to the point that I wonder if I should do my own > maintenance except for extreme problems that I can't resolve. My > expectations for service are minimal--I expect them to put all the > parts back and follow the procedures in the shop manual. They aren't > meeting even that standard. > > I'm anal retentive, but at least I follow printed instructions. > Yikes! I follow what you are saying and agree. I have had enough bad experiences early on with mechanics, that I have greater piece of mind when I do it. At least I know I won't screw it up. And you are right, I leave the difficult problems I can't solve or don't have the tools for (like auto exhaust work and some tubeless tyre situations). -- HPT
From: The Older Gentleman on 8 Jul 2010 01:53
J. Clarke <jclarke.usenet(a)cox.net> wrote: > The local Jeep dealer is smart that way. His loaners are all brand new > latest and greatest, so people get attached to them while their old > klunkers are in the shop. And since when it comes out of that shop the > old klunker's days are numbered no matter what kind of shape it was in > when it went in . . . He deserves to make his fortune. -- BMW K1100LT Ducati 750SS Honda CB400F Triumph Street Triple Suzuki TS250ER GN250 Damn, back to six bikes! Try Googling before asking a damn silly question. chateau dot murray at idnet dot com |